Read all about Westside Pest Control's happy customers
Read all about Westside Pest Control's happy customers
Rob Mooy from EasyPark shares his review of
Westside Pest Control
"Very Excellent Service And Effective Solutions"
We have used Westside Pest Control over several years. Number one: they come pretty fast. They actually realize you have a pest problem and maybe you don't want to live with the critters so much. Number two: they send someone smart who really knows what they are doing. Number three: which could be number one, they have non-toxic solutions for the interior and those things really work. I could go on but you get the point: these folks are terrific and professional and worth every penny.
"Customer centricity, professional approach"
Upon carefully reviewing many of the on-line reviews and noting they offered a free estimate, the decision to ask them to come out and inspect our challenges for both termites and ants was a no brainer. Alex and Egor arrived on time and well-equipped to offer a free estimate but also prepared to action a resolve if I decided to move forward. Their customer centricity, professional approach to explaining the pros and cons as well as their obvious intel, made the decision to proceed very easy. They were very thorough in assessing the property challenges and advising all options to which I chose one that I felt would best support our needs. The pricing was fair, their attention to detail second to none and their personable demeanour most appreciated! I highly recommend this team and this company to support any pest challenges you may have.
Paul B, Google
"Very Thorough, Polite and Friendly"
I had a very positive experience with West Side Pest Control. The technician was very thorough, polite and friendly. He was punctual and explained everything. The company gave me work statements summarizing the work completed. They sent email reminders two days ahead of the appointment which I appreciated. Thanks for the excellent service.
L Sullivan - Google
"Top Tier Customer Relations"
This review is specifically for the owner Mike Londry.
Heavy lies the crown when it comes to business. Having said that, I commend Mike for being able to put his ego in check and practice top tier customer relations with a concern I had. I wish more business owners would operate as such.
Haval B, Google
"Great job. The efficiency from the office to the staff that come to do the work is great. When you call, they explain the procedure, the cost and the time frame. Very accommodating and on time and what your are quoted is what you pay. I like that when these guys come they take the time to explain what they will do, answer any questions and then after the job is done, they then explain what they did. You are told up front that there may be extra cost. So no hidden fees or surprises. So great!! Really appreciate that. Really appreciate the time they took, the approach, knowledge and friendliness."
Cherly A. Google Review
Hired Westside to do a complete sealing up of the roof line and vents from squirrels, patch up openings, and full basement clean up. They were great to work with, always showed up on time and professional and knowledgeable.They are by far the best pest control company I’ve worked with and I’ve worked with quite a few on my last house. I would recommend these guys to anyone who needs pest services without a doubt. Definitely 5/5 stars. Thanks again for all of your help Westside!”
“My experience with Westside Pest Control has been excellent. I am a highly satisfied customer. We have a house that somehow was infiltrated by some rats in the walls. These rats have been persistent using different entries into the walls, especially getting under the front door slab which is often incorrectly backfilled after construction. Westside Pest Control was even more persistent than the rats and had to come back a few times to SOLVE the problem.Their guarantee of performance is totally valid. The staff are courteous, prompt and professional. I am so impressed! I would give them an 11 out of 10 if I could but I do give them a 10 put f 10!I believe that rats are a problem in the Vancouver area as they are elsewhere and I have recommended Westside to my neighbours.Westside also dealt with a tricky wasp problem where the wasps had gotten into the walls through a tiny crack in a joint. Again, an excellent result. Best regards to a great local company!”
“Hello Just wanted to let you know that our ant problem has cleared up. Thank you for your service and Conrad was a pleasure to deal with. Thank You,”
Neil and Fran Russell
“We were extremely happy with the service received from Westside. This is the second time we used your service and were once again 100% satisfied.
Both Brennan and Jagger were a pleasure to deal with. They were courteous, extremely knowledgeable and reassuring and turned a stressful pest situation into a laugh or two!
At this point, we have had no further signs of the rats or the horrible smell in our kitchen. Hopefully the problem is solved for good.
I would not hesitate for a second to recommend Westside Pest at any time to anyone!
"WSPC solved a recurrent rodent issue at our house once and for all, in one visit and a follow up inspection. It was a great relief for us not to have any issue again for years after. Full marks for their extremely easy, friendly and professional service. I thoroughly recommend this team at every chance, including commercial offices."
Tony Robins (Western Living’s ‘Architect of the Year’, ‘Interior Designer of the Year’ and ‘Eco Designer of the Year’ 2014-15)
More Happy Customers
“In every interaction I have ever had with Westside Pest Control, I have been super impressed with this company. From beginning to end, it is evident that every person in the company wants the customer to have a good experience with good results, from the owner, to the people on the phones, to the people who come to the door. You guys go above and beyond to make sure that the job is done right, unlike other pest control companies we’ve tried working with before. It’s such a relief to be facing this problem with a company that I can trust!”
Michelle, Vancouver, BC
“It was really great service. I am more than satisfied and have already recommended you to my neighbor. I can honestly say it was one of the best examples of customer service I have received in a long time, starting with a live person actually answering the phone when I first called. I almost could not believe it! Then the no hassle follow up to honor the guarantee, and the second call really seem to finish off those ants.
I wish all service providers delivered like you guys. Keep up the good work”
“Earlier today your technician Conrad came to deal with an infestation of ants in our condo. My wife and I were very impressed, not only with his professionalism and thoroughness but also with his helpful and pleasant demeanour. We felt that we could not let the day go by without passing this on to you.”
“Thank you for following up. I am very happy with the level of service that I have received both on the phone and in person. I have no hesitations in referring Westside Pest Control to friends and family due to the company’s high level of professionalism and friendly and informative employees.”
“We are very happy with the level of service we have received from Westside Pest Control. Jeremy has been extremely helpful in dealing with the mice problems in our house. He is knowledgeable and very polite, and his calm and caring manner helped reduce my mice-induced stress! I would highly recommend Westside Pest Control to anyone who is having pest problems. I am very glad we found your company through your website.”
Lucy, Vancouver, BC
“We just wanted to drop you a quick note to thank the Westside Pest Control team for its excellent service!
Amanda was fantastic, answering our initial calls and questions and helping us make an appointment booking.
Brennan was a rockstar, systemically going through our place, giving us insights into where/how mice could gain entry, and helping us close one area that was the source of the problem. Super-friendly, he also answered our many, many questions.
We grabbed a few extra business cards and will be happy to circulate them to neighbours!
Thanks again. We will definitely be in touch if we need a return visit at all.
In the meantime, all best to the team for a great weekend!
Andrew and Marnie
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